Does Rain Have a Mobile App?
Yup, a SUPER COOL one! Check it out in your back office after you watch this video
Can I place one time orders in my account?
Yes, you can place a onetime order in your account, have it shipped to a different address and pay with a different credit card. This information will not be saved for future orders.
When ordering online, why does it give me retail pricing instead of wholesale ($65), my auto ship is on in my account?
Online it will only give you retail pricing not wholesale for “standard orders”. To make sure you are paying the discount rate for those additional orders, you can contact customer support and we can manually place an order for you.
How can I track my orders?
You can track your orders by logging into your account. Go to: www.myrainoffice.com / enter in your user ID# and password, then select the “sign in” button. From there, go to the “orders tab”. You will be able to see all of your orders that have generated in that account. [...]
How do I receive my commissions?
Make sure your commission payout method has been set up. After a Rain Partner logs into their back office they should go to “My account”, scroll down to “commission payout” and select the “edit” button.
What qualifies me for commissions?
A Rain Partner must maintain a minimum 50 PV in order to be commission qualified. This can be accumulated by a distributors own orders, or their personally sponsored preferred customer’s orders.
What is the difference with having 1 business center vs. having 3 business centers? How many business centers can I have?
You can have either 1 business center or all 3 business centers. The only difference is if you have all three business centers, you have the opportunity to earn greater commissions related to team commissions. Team commissions is the amount you can potentially earn from all of the distributors orders [...]
How do I deactivate the auto ship from my preferred customer or distributor account?
To deactivate your auto ship, this must be done through customer support by calling or email your request to your local Rain Intl. customer support office. Email: support@rainintl.com Phone: 855-724-6606
Can I make adjustments to autoship?
Yes. You can adjust your auto ship at any time with no penalty. Adjusting qty, changing the auto ship date, or deactivating the auto ship must be done at least a full business day before your set day of the month
When setting up my account I get a dropdown that just has numbers in it, what does that mean?
This is you selecting which day you would like to have your auto ship orders processed and shipped out each month. This will also be the day we process the payment for the order.